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Delivery Policy

 Delivery Policy

Product Delivery Policy      

  • You can place Your order online 24×7 and 365 days. All orders received by us before 2:00 PM will be delivered the same day, if in any other cicrumstances like the delivery boy is not available then in that case  It may delivered the Next Day so, Product's same day delivery will not processed the same day.
  • Same day delivery policy will be applicable in Faridabad area only because warehouse of is located in Faridabad. In region other than Faridabad, delivery timing will be decided according to distance but it will not exceed 7 working days.
  • Product delivery starts 10:00 AM onwards every day. Whenever we received your order, our delivery department will call you to confirm the order, delivery details, payment details and your availability. Once the order is confirmed, the product will be delivered to the delivery address provided.
  • In some of the area locations, because of the security reasons same day delivery is not possible after 2:00 PM. it will deliver next day.
  • There may be a delay in delivery of product in case of any unseen or unavoidable situation like stock unavailability, heavy rains, traffic jams and holidays etc.

Types of Delivery:-

Fast Delivery within 2 Hrs.  It depends upon the pin code are eligible for Delivery

Standard Delivery  Delivery 2-4 Business Days  depends upon the Logistic Company

Pay On  Delivery ( It depends upon the verification of the customer) May             Deliver                                          according to Standard Delivery

Normal Delivery 4-7 or 7-10 Business Days It depends upon the Logistic Company


What is covered under Free Delivery Policy?

  • Battery, Inverter, Mobile, RO system will be delivered free of cost.
  • Washing machine, fridge, air conditioner, LCD/LED and other Heavy and huge size item will not be delivered free of cost It May Chargeable, and depends upon the size and weight.
  • Only within 5 Kms. Area of Faridabad, Ballabgarh is eligible for free delivery.
  • Any area’s distance will be calculated from main bus stand to the Delivery destination.
  • “Free delivery within 5 kms”. Area will be calculated by road route.
  • If the area is delivery is more than 5 kms. from the bus stand, in that case free delivery may not be applicable.
  • Delivery charges shall be calculated on the basis of (destination distance in kms from the delivery point). We shall also mutually decide with the purchaser upon the delivery charges which shall be reasonable.(Only for Faridabad)
  • Jovideal's Delivery department will decide whether the free delivery is applicable or not according to the distance.
  • When you will receive an order confirmation call at that time we will ensure that whether delivery destination is comes in under the free delivery policy or not.
  • After the each and every confirmation, if you are agree to pay delivery charges after that we will process the delivery of product, otherwise you will have to collect your product yourself from our godown/ premises or office.
  • After accepting the above terms and conditions of delivery you shall have no right to create any dispute to delivery boy/Company or Site Owner at your doorstep or delivery point or our office/ premises.